Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Introduction
SSIT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and contact information
- Company name and job title
- Billing and payment information
- Account credentials and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website information
- Cookies and similar tracking technologies
Service Usage Data
When you use our services, we may collect:
- Usage patterns and feature interactions
- Performance and error logs
- Configuration and customization data
- Support and communication records
How We Use Your Information
Service Delivery
- Provide and maintain our services
- Process transactions and payments
- Deliver customer support
- Send service-related communications
Business Operations
- Improve our products and services
- Conduct research and analytics
- Prevent fraud and ensure security
- Comply with legal obligations
Marketing
- Send promotional materials (with consent)
- Personalize user experience
- Conduct market research
- Measure campaign effectiveness
Legal Compliance
- Respond to legal requests
- Enforce our terms of service
- Protect rights and safety
- Resolve disputes
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.We may share your information only in the following circumstances:
Service Providers
Trusted third-party vendors who assist in service delivery, subject to confidentiality agreements.
Legal Requirements
When required by law, court order, or government regulation.
Business Transfers
In connection with mergers, acquisitions, or asset sales, with appropriate notice.
Consent
With your explicit consent for specific purposes.
Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Regular security audits and assessments
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
- Regular software updates and patches
- Compliance with security standards
Your Privacy Rights
Access and Control
- Access your personal information
- Update or correct your data
- Delete your account and data
- Export your data
Communication Preferences
- Opt-out of marketing communications
- Manage cookie preferences
- Control data processing
- Request data portability
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand site usage
Preference Cookies
Remember your settings and choices
Marketing Cookies
Deliver relevant advertisements
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy:
- Account Data: Retained while your account is active and for 3 years after closure
- Transaction Records: Kept for 7 years for accounting and legal purposes
- Marketing Data: Retained until you opt-out or for 2 years of inactivity
- Support Records: Maintained for 5 years for quality assurance
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
- Requiring acceptance for material changes
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
support@sensesemi.in
Mailing Address
N504, North Block, Likitha Pride, Near APIIC,
Mangalagiri, Guntur District,
Andhra Pradesh - 522503
Phone
+91 85208 70911
Response Time
We respond within 30 days